Verde Energy Customer Reviews (January 2025 Update)

Updated: January 2025

The best review categories for Verde Energy are their plans and pricing, with an average of 5.0 stars, and the order experience, with an average of 5.0 stars.

Reviews Overall

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Reviews by Star

Recent Good Review from Mike A

Relief from Energy Costs

Our transition to Verde has been outstanding and seamless. Our energy cost per kilowat has reduced by more than 50%.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mike A from Carmel, NY on April 24th, 2023

Most Recent 5 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Relief from Energy Costs

Our transition to Verde has been outstanding and seamless. Our energy cost per kilowat has reduced by more than 50%.

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Mike A from Carmel, NY on April 24th, 2023

Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Shady company! Avoid!

My past energy supplier merged with Verde as far as I know, and I randomly received a letter in the mail stating I was now a Verde customer. This resulted in my supply energy charge to be twice the average price of electricity. When I cancelled the account, they charged me a customer charge for no reason.
It look hours on the phone to get my money back.
Avoid this company at all cost!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Worst Experience In My Lifetime from Brooklyn, NY on January 29th, 2019

Not Impressed

I found this energy supplier and tried to sign up. After spending 2 hours on the phone trying to register with them I thought I was all set. Little to my surprise they called me back because they forgot information. They promised ne a gift card worth $50 and said I was all set. I never received a gift card and they never signed me. I callled to see about the gift card and was told i am not partnered with them. What a waste of time. Customer service was very unhelpful they didnt know what they were doing. Please try another energy company first. Save yourself the let down!

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

— Much Improvement Needed from Syracuse, NY on March 8th, 2017

Makes your bill higher

I signed up thinking I would save money, but my energy bill almost doubled with the first bill I recieved. My supplier charge alone was more than my bill for electricity! I was very unhappy with their services and when I tried to cancel, it took three months to remove them! I was not happy.