Reviews for National Fuel

Updated: April 2025

The best review categories for National Fuel are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Tried to avoid gas shut off
Called this company three times to resolve a payment plan. First call person said I needed a shut off notice first. Second call offer me a payment plan but never sent me anything. The third call, person said I was all set. Then I got my gas shut off. I feel I was just wasting my time with trying to reconcile the account with the company.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Rosalina from Buffalo, NY on October 3rd, 2023