Compare the Best Electricity Suppliers in Albany

Easy to keep up with usage, payment option is easy

I signed up for the free nights and weekends because my son grandson and daughter-in-law moved in with me and I needed a cheaper energy plan so I thought I was getting a good deal with a free nights and weekends I didn't. my build jumped higher and they're not here now and my bill is still high

Ordering, renewing or paying....all easy. Never had to call customer service and pricing is reasonable compared to others. Website is easy to navigate as well.

I did not know what I was looking for only that I needed electricity. It did not take long to find rates, conditions, and information on green suppliers on the Texas Electricity Ratings website. After reading about all of providers in my area I made a decision and so far I am pleased with my provider.

I have been a customer for many years and to date, I have had no reason to call Customer Service. I am happy with my service. Billing is easy. The weekly usage emails is a great feature.

Original a bit irritated. They wanted a review after 3 days. I wrote a review. Since then, I have been very pleased. Set up auto pmts, easy. Great price. Weekly usage email with bill projection. This makes it easy to adjust usage. So far, it's great. No surprises.

I have been very happy with this company. Have been a customer for 5 years now and have not had any issues big or small with them. In my opinion they are the best pay as you go electric company i have found.

I've been a 4Change customer since 7/11/2023. Just over 12 months. I've always been happy with thier service. 4Change sent multiple emails warning of impending end of contract on 7/9/24. Also, each bill had a statement that my contract would end on 7/9/24. To my surprise, the 7/2024 bill received on 7/30/24, changed that statement to the contract would end on 7/26/24. A sudden switch with no warning.

I had the Maxx Saver Select 12 contract in which the price was .1442 per kwh with a $100 discount after 1,000 kwh. Prior to contract end date of 7/9, I arrainged to switch to the One Rate 24 plan with a .1167 per kwh starting on 7/10. Of course I was expecting to pay those rates until the contract switch on the 9th. But NO, they charged the higher rate until the normal monthly ending date on the 26th.
I went to my utility's web site where I was able to discern kwh consumed each day. According to that information, by not starting the new billing rate when they should have, they owe me a credit of $10.72.

In speaking to 4Change customer service, I was able to get a $10 "courtesy" credit (just to get me off the line I believe). Not the $10.72 I feel I'm owed to make things right.

So, just to let evereyone know, where 4Change never indicated that the new contract would start on the first day AFTER the final day of the last billing period. Not after the last day of your contract as I had planned for.

Now that $10.72 isn't going to make much difference, but it's just the point I think I was duped. It's just the point of the matter. Otherwise, I'm very happy with the company. The customer service person was very patient and courteous. However I had some trouble understanding his heavy spanish accent.