Think Energy -- Profile Analysis

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Think Energy was founded by GDF SUEZ Energy in 2011. After GDF Suez rebanded into ENGIE in 2016, the company grew to be a major retail of renewable-sourced electricity in the dereulated states of Connecticut, New Hampshire, Ohio, and Delaware, Illinois, Maine, Maryland, New Jersey, New York, and Texas.

Now owned by Energywell, Think Energy helps its customers offset 100% of electricity consumption with renewable energy certificates (RECs) produced by wind, solar, and hydro resources. Every Think Energy customer becomes a member of the Free Energy Club. They can even earn cash rebates of up to 100% off their Think Energy electricity supply charges.

As part of their commitment to sustainability, Think Energy participates in projects to reduce Co2 emissions, protect forests, encourage green energy development, and enhance sustainable energy practices.

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Think Energy Plan Summary

Think Energy does not currently have any plans available on New York Energy Ratings.

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Customer Reviews of Think Energy

Reviews Overall

13th place
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Most Recent Think Energy Reviews  


Good service, new owners
I signed up my apartment and retail store with. Think energy in Connecticut. A friend who works for them told me they were under new ownership in 2023. So despite some o
past negative reviews. I decided to try them out. It was a good decision. They're saving me a lot of money, and my rate is locked for 3 years. No issues at all.
Highly recommend.
Patti P. from Bristol CT

3-year fixed rate, budget certainty
I'm in the PPL territory and I signed up for their Clean 36 plan. 3 year fixed rate with no fees or penalties. I like knowing exactly what my rate will be every month, especially when rates are high and expected to just go higher, over time. They sent me an email letting me know that my plan is 100% clean energy and that they're protecting 50 trees in the rainforest for every customer. Not bad. Think has a referral program where you can get long-term discounts on your rate for referring friends/family. Haven't used it yet, but will. Anthony M. from Honesdale PA

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Think energy is great, Gayled from Oakland Gardens NY


4-5 Star Reviews: 3 (9%)



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Think energy is great,

Gayled from Oakland Gardens, New York
February 15th, 2017

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No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (3%)



Terrible Customer Service/Billing

Terrible customer service in general and hard to get in contact with anyone. They overcharged me significantly on two invoices and re-write the invoices back to me. I was fine with this company until this situation occurred . I was informed by the rep as well to resign with them and my invoices would be re-written. That wasn't the plan and now I owe them $ 500 in total for two electric invoices in a small apartment.

Terrible customer service from 77019, Texas
August 19th, 2020

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1-2 Star Reviews: 28 (88%)



Scam

I had First Energy as my provider since buying this property-got a bill for almost $2800 in 3/2023-supposedly they changed my provider-not at my request-was told it was a billing error as to why I diy get a bill sooner

Carol from 15323, Pennsylvania
September 11th, 2023

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