Just Energy -- Profile Analysis

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Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.

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Just Energy Plan Summary

Just Energy does not currently have any plans available on New York Energy Ratings.

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Customer Reviews of Just Energy

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19th place
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Most Recent Just Energy Reviews  


Keep it coming Just Energy
After 2 years and 1 month I am very satisfied with me electric plan.
It is all that was advertised. Keep it coming Just Energy Texas!
Satyaswaroop from Plano TX

Good competitive pricing
So far very happy and no problems with billing. Good pricing. Easy to switch over. Happy cat from Mesquite TX

Stay away from Just Energy
This is one of the worst electric providers i have signed up with. The rates were high when I signed up but as the rates were going down, I called them several times to see if they can move me to a cheaper plan which they were offering to their new customers. Zero help from their customer service. They keep saying that you can switch anytime but all their plans are expensive and want to lock you into a 60 month plan. I have never paid so much for electricity in the last 3 years together what I have paid in the last 4 months with Just Energy. I finally switched to another provider even if I have to pay the termination fee of $175. It will still work out better for me in the long run. You have been warned. George from Coppell TX


4-5 Star Reviews: 52 (11%)



Keep it coming Just Energy

After 2 years and 1 month I am very satisfied with me electric plan.
It is all that was advertised. Keep it coming Just Energy Texas!

Satyaswaroop from 75024, Texas
June 5th, 2024

Billing & Account Management
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3-4 Star Reviews: 12 (2%)



I shouldve stayed with reliant energy

I was told all the good things, bill would be much cheaper if I switched over. I have the free nights/weekends etc & my first 2 bills were 200+. I am about 5 months in & my bills are 3-400.00 per month now & I dont get it. Im at work all day, kids in school. Basically just A/c running til we all get home to cook & relax. My bills with reliant were cheaper with the same circumstances. And when we had bad storms in may & July this year, we lost power both times for about a week & bills were still high. I seriously want to cancel my contract

Amy Austin from 77530, Texas
September 30th, 2024

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2-3 Star Reviews: 33 (7%)



I shouldve stayed with reliant energy

I was told all the good things, bill would be much cheaper if I switched over. I have the free nights/weekends etc & my first 2 bills were 200+. I am about 5 months in & my bills are 3-400.00 per month now & I dont get it. Im at work all day, kids in school. Basically just A/c running til we all get home to cook & relax. My bills with reliant were cheaper with the same circumstances. And when we had bad storms in may & July this year, we lost power both times for about a week & bills were still high. I seriously want to cancel my contract

Amy Austin from 77530, Texas
September 30th, 2024

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1-2 Star Reviews: 330 (68%)



JUST Energy WATCH OUT

I used to have 4change Energy when I first moved to Katy, Texas and one day I went to SAM's club and they had this rep from Just energy. He got my attention by saying that they could lower the bill and that they offered me free nights. Not knowing anything about the electricity market of TX I decided to go ahead and switch providers since Just Energy was going to pay for the switching fee too from the last provider. Little did I know that when they signed me up for the contract it was at $0.286/kWh and some little charges here and there and little did I know that even though they offer Free Nights from 9pm-6pm, my average bill quickly got to the $300 despite the fact of using about 600-700 kWh during so called "FREE nights". They got me good and now that I am switching to a different provider, they charged me the fee that they reimbursed me, when I first switched to them and also they signed me up for a 3 year contract. I was a fool, but now that I know how to check the Fact Label sheet of every electricity provider, I won't make the same mistake. Please pay attention to these JUST Energy reps and don't let their too good to be true promises get you in a situation where you are paying the highest electricity rate.

Rezart Sina from 77449, Texas
October 16th, 2024

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