IDT Energy -- Profile Analysis

All IDT Energy Plans  


IDT Energy Plan Summary

IDT Energy does not currently have any plans available on New York Energy Ratings.

View IDT Energy Plans

Customer Reviews of IDT Energy

Reviews Overall

23rd place
show/hide details


Read Reviews

Most Recent IDT Energy Reviews  


Awesome customer service
I really liked how friendly the people were who signed me up, at first I was kind of off put when they showed up at my door I thought they were trying to sign me up for something more expensive but after the phone call i my supply rate was cut by a third. Great company would recommend Lucas DeBauch from Columbus OH

Good
Essay Laura Safari from Norwalk CA

IDT Energy
The sales rep was very pleasant! He explained everything really well & definitely been saying money ever since 7 months in. Jay from Hackensack NJ


4-5 Star Reviews: 4 (25%)



Is ok

It was a pleasant experience

Dion from Jamestown, New York
February 27th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (6%)



Is ok

It was a pleasant experience

Dion from Jamestown, New York
February 27th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 2 (13%)



DO NOT FALL FOR IT

This company is great at scamming but thats about all they are good at. Im a college student looking to save a quick buck and was essentially prayed on for that. The door to door person came to my apartments back door which was not appreciated because its directly connected to a bedroom. They were persistent with their deal and were very convincing when explaining the money I would save. This was far from the truth. As spring is coming around we turned our heat off and the bill continued to be the same. I go to look at my electric bill thru my main supplier and it was only $40!!! Yet I was paying and extra $100 due to the fees and being a member with IDT. I was shocked, these fees I thought were just our electric bill because I was not told about them, I have been paying on the for months and the money I could have save is unbelievable. I did not speak to a rep when cancelling my services but rather thru the live chat, overall was an ok experience but they did try to push new promotions on to me which I obviously did not take. So take this advice from a chump that fell for it and DO NOT use this companys services!!

RIP from 45219, Ohio
April 8th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 10 (63%)



This company committed fraud

They switched me from another provider, without my or my wifes knowledge or approval. Their door to door salesman turned in a contract with a fake email and it was either unsigned or forged. They never even came to our house. It was a difficult process to straighten out and we lost the old rates we had and had to re-enroll just to get our old service back!

Charles from 19002, Pennsylvania
October 1st, 2024

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

IDT Energy News  


No applicable blogs have been written