Ambit Energy -- Profile Analysis

I have been using Ambit for a little over a year. I have had no issues. Plan to continue to use them.

Awesome service. I've been using Ambit for 2 years now and I've used the travel benefits and the grocery voucher and best of all I've saved a ton of money. Would never go back to TXU or Reliant (have used both).

Great company, great service. Friendly.

The copmany is great!!

love it! it does not get any better

I had been with TXU for thirty years when I started with them they were Texas Electric and a people company and after that length of time they told me they could offer me a 12.2 kwh with a two year contract, you would think after that many years they could do better then that. I sign with Ambit for 9.9 and they have been great.

So far so good, it cannot be worst then Reliant. Will keep you posted if anything comes up down the road.

So far Ambit energy exceeded my expectations
Not only are the rates great but the provide the consumer great incentives

Ambit has done everything they said they would do and their customer service is excellent! I saved over $250 from my old company which was Stream Energy!

Rates were competitive, switching was easy using the website, love the promotions. Would definitely recommend.

GREAT COMPANY
THE SWITCHOVER WAS SEAMLESS
MY FIRST BILL IS EASY TO READ AND WAS $100.00 LESS THAN I EXPECTED

I switched to Ambit from TXU when I moved 2 yrs. ago. The rate was much better with Ambit but has since went up some. I havent taken advantage of the rewards etc. but have recomended to friends and family.

I was able to swith providers quickly and easily and I like the fact that I can refer friends and family and earn credit on my electricity bill. Their rates are lowerthan most. I reap the benefits since they don't do corporate advertising.

Ambit Energy has Great Fixed Rate Term Plans. I have used 2 Travel Rewards so far and have been very Pleased. I have referred more than 15 Customers and now get the Customer Referral Credit through the "Earn Free Energy" program, which has Significantly Reduced my monthly Electric Bill. Having a Personal Consultant who is very knowledgeable and looks out for my best interest is wonderful. What more can I say, this is an Incredible Energy Company!!!!!!

Our first bill was 33% lower, per kw hr, than Reliant. Switiched us quickly and with no deposit.

this is an excllent company

No plan is free, but, this is excellent.

Ambit Energy creates a win-win situation for everyone. Who wouldn't want to save money AND get bonus travel points too?

Very customer friendly, I would recommend to anyone.

I have been using Ambit Energy for almost a year and have been extremely pleased with the service and the rates. They have a Free Energy program that is awesome too.

We recommend Ambit Energy as a company with whom you would be proud to do business with. Never any problems with billing, no outages, no phone call hassles to continue service,

I like their prices and their promotions. In fact, I have been paying $5 or $6 every month for electricity because of their customer referral program. I couldn't be happier.

Switching and billing is simple and easy to understand. Customer service is great.
Would highly recommend to everyone.

Its great and a very positive experience to shift over. I love the savings and looking forward to the free energy. Nothing else beats it!

Great service, no cost to switch you can see your savings upfront and choose plans, You also have your own website, and get travel rewards every month, for your kilowatt usage.
I strongly recommend this company.

I switched to Ambit Energy in September 2010 from one of the biggest service providers in Texas and lowered my bill 34% - a tremendous savings! They guaranteed the switchover to be flawless or pay my first two months of my electric bills. Everything went smoothly without even noticing. Very reliable company having a long-term commitment of energy source from one of the largest oil and gas companies in the world. People are very relationship oriented and care about you. Oh, they do give you a free weekend stay at hotel from choice of about 25 good 3+ star hotels. Got my voucher, but haven't gone yet. I know it's good as I know a some people who have. Highly recommend.

I work in the utility service industry and have for decades. Easy switch, great rate, first class customer service. I have learned that most complaints about any energy provider comes from the customers who are either always late paying or just DON'T pay their bill. Of course when the lights get cut off, it's everyone's fault but theirs!!

Our previous experience with other energy companies has been that they try to nickel and dime at every chance. Ambit has provided us with good service and consistent billing.

I have being with Ambit since 08/2010 and haven't
got any Issues. Price plan is great. I consider my
self a high kwh consumer. I used between 900 kwh
normal weather and 2000 kwh extreme weather.
people believe it or not weather does have impact
in your usage. So beware of your thermostats

Mike

very easy to sign up...no hassles...low rates...would recommend to all my family and friends

excellent company have been with ambit for 3 years great service great electrical rates keep up the good work ambit

I have had nothing but great service from ambit. i have gotten behind a few times. but they've always been able to work with me. Great prices. Great service.

We signed with Ambit about six months ago after being with TXU for many years. Our bill dropped 30% and the service has been great. The consultant that signed us up has contacted us sinced we signed up checking to see if we had any problems and providing information on how we could actually get free energy with the company. I have nothing but praise for the company and would recommend them highly.

I have been a customer for 2 years now and they have been great. Their free electricty is great they give me a $125.00 to $150.00 credit every month. What a great deal it is. The free trip rewards are great my wife and i are going on a cruise soon paid for by Ambit just for being a customer. The free web site is nice they even give me tips on how to save energy.

This is my first aniversary and everything is going great, plus they have a wunderful plan that gave me a free energy, excelent what else I can expect from this company.

I have been a customer of Ambit energy for over a year now. Reading all of these reviews my mind is blown. 99% of you seem to have forgotten to pay one of your most important bills of the month and blame it on the company. Blame your mistake on yourself. This is a quality company. I highly recommend it to anyone.

We've been with Ambit for just over 4 yrs. We have saved a great deal of money over what we were paying with our former company. The customer service has been wonderful. We have a local rep to call if we ever need anything or have a question.
Keep up the good work Ambit Energy!!

I have had Ambit now for 6 months. Energy bills have definitely been lower, even with fees. I have no doubt some on this blog have legitimate issues. But you might consider that every power provider has a list of websites and blogs "hate-mailing" them. Business takes risks, and as a small business owner myself, even when you go out of your way to do right by your customers, sometimes issues come up in the system. I am always sorry when I have a customer that has been wronged. Frankly, there are some customers that I have tried to make right the problem but seriously asked for unreasonable accommodations. I know many of us are struggling. But honestly, many of these complaints sound like everyday life experiences.

No hidden fees. Thy don't try to bait you. Very upfront and honest. Their representatives are concerned about you and want you to get the best deal. Great company!

great lower rates and service

I've been with Ambit for almost a year and they have done everything they said they would. I have a great rate!! While surfing the web, I was disturbed to see the people leaving bad ratings on this website - as I read them, I noticed almost all of them were people that paid their bill late!! I was told when I signed up that Ambit did not tolerate late bill payers and that if you continued to pay late, they would cut you off and ask you to go somewhere else, that is how they keep their rates lower than everyone else. They even give you a discount for doing autopay. Excellent company! Great service!

Always can count on Ambit to get it right...the first time, all the time.

Have been a 3 year customer of Ambit Energy. During the recent rains (July 15-16, 2013) my power went out at my home in NE Dallas. I was able to contact my Ambit Energy consultant directly with my problem. She was then able to contact her customer service department to coordinate the actions with Oncor to review the issues with the line coming to my house. My power came back on within 12 hours. I'm very happy with Ambit Energy!!!

Ambit is awesome. I swapped over to Ambit from another company and Ambit made it seemless where I did not have to do anything at all, they took care of it all. I had service in less than 12 hours since I rushed it.

Love the service and Customer service line, with a free website to help me save $$ on my electric bill

I recently switched both my house and barn (commercial) electricity to Ambit Energy and could not be happier. I have saved well over $300 each month with the combined accounts. I also received great customer service during the switching and ordering process. Would highly recommend Ambit Energy!

We have been Ambit customers for several years now. We pay our bill on time and have never had any issues with them at all. Our bills have definitely been less with Ambit than with the previous provider.

I have been a Ambit Electric and Gas customer for since January 2012 1 1/2 + years .
I have never had a billing or service issue only savings . In addition to that when my rep called my LOWER my rate yes I said LOWER I checked my travel reward points and now qualify for a family vacation.
I now am refering others for my free energy credit like my consultant has recommended .
I highly recommend this company

I don't know what happens to people in Texas, but in Northern California...Ambit has been awesome to me... Save over $100 a month for my business in gas and about 5-7% on my residential gas... I would love to recommend it... All my gas bill still going through PG&E, but my gas supplier is Ambit... No problem here...

Before we switched to Ambit, we were with Reliant. Our rates went down over $100!

I've had it for 3 years. It was sort of high but I do use a lot of energy. Never had any outages or issues. Highly recommend ambit !

Kind customer service. Great rates and even cheaper with the convenient auto pay.

I have no complaints as I'm loving the referral credits that I get on my bill every month. If there was a way to post them on here I would. What a program, a low fixed rate, travel rewards and other perks until you get to the point of getting FREE Energy - Where have you been all my life Ambit Energy !! Pay your bill on time and find 15 others to do the same and you can't be anything but Happy - Happy - Happy !! It was pretty much a no brainer to renew for another 24 months.

I have been a customer for three years I pay my bill and I have no issues.

Switched one of my businesses a few months ago. So far so good. Now have all 4 accounts with Ambit. Only complaints I have heard are from people that pay late or don't keep up with their responsibilities.

since we got it we have never had a problem

Yes the price of my service has gone up over the past three years, right along with the cost of living, salaries, and medical expenses. I really don't have to think about my service, it's there every time I plug in something and every time I flip a switch. I pay a little closer attention to how many "smart" pieces of electronics we have going and we pay our bill on time. I expect to get paid on time, I'm sure they do too.I strongly recommend AMBIT ENERGY.

Had a 1100 sq ft apt bills ranged from $80-110. Never had any surprises or problems.

Always nice on the phone. I pay my bill on time every month. No issues. Rates are great! I am shocked to read some of the bad reviews. I have had no problems of any kind.

Great customer serfide
Easy to switch
Travel reward points
Free vacation for enrolling
Guaranteed savings!!! I see how my bills have lowered!!
I redeive free energy for helping refer ppl!!
I love ambit!!!!!!

Of all service companies I have used Ambit has continually far surpassed my expectations

I was astonished that Ambit Energy offered an energy credit. I have now gotten the credit for three months in a row.All I can say is they really come through on there promises.

I have never been more satisfied with an electric company I have earned the 15 referrals to qualufy for free energy every month. If you pay your bill on time you should not have any problems. If you dont then that is your fault not ambits fault.. I will never be anyone elses customer. Thank you Ambit fot all the special perks. I even got to go on a cruise thanks to Ambit Energy. Very happy customer.

My experience as an Ambit customer for 5 years has been very positive.

I've read a lot of the reviews on here and I am shocked. I have not experienced any issues what so ever. We've had Ambit for just over a year now and I'm truly loving the service. Are they perfect, no. But neither is any other company. As long as you pay your bills on time and pay attention to your renewal dates, all will be well.

Love getting rewards for something I'm buying month after month

We've had Ambit for almost 2 years and we've had no issues with them. Sure the price went up a bit but we expected that along with higher usage in the summer especially living in Texas. I can see other people have complained but we've had no issues especially since we moved up to the DFW area from South Texas where it wasn't common to "shop" for an energy provider. Ambit will also allow you to pay your bill online for free provided you're paying with your checking/savings account.

all you need to do is pay your bill on time. 8yrs no issues

I have joined Ambit Energy for 2 years now and I have no problems. knock on wood! The renewal rate is competitive to other company and the customer service was great when I called in. I love the points that I can use to travel and book hotel. I am saving up my points to take a trip to Cancun. How many company out there can offer you that for using their energy. I have this great consultant that answer all my questions and concerns. I have referred 10 customers already. 5 more customers and I will get free energy. This is a great company.

I have been a customer of Ambit for going on 6 years. As I read some of these complaints on here, I can see that most complaints are from people that don't pay their bills on time. My billing is always accurate. I have never had a problem with monthly auto draft. Their pricing is always great. Plus I have referred enough clients that I receive a huge discount off my electricity every month. Most months it is completely waived. My last bill was only $9.10 . Their perks are outstanding.

Been on the service for 2 years. I have no issues or complaints....

I have been a loyal customer with Ambit for over 6 years. Along with the fair pricing I also enjoy the rewards vacation and the referral program allowing me to get FREE electricity.

I switched to Ambit Energy 5 years ago after being completely dissatisfied with TXU energy as they were charging me 16.9 cents per kwh. Ambit provided a great rate of 9.0 cents per kWh and offered me the opportunity to earn free energy every month if I referred 15 customers. To date, I have received over $7,500 in free energy credit from Ambit. Thank you so much as it allow me to pay off all my credit card debt.Great company!

I HAVE BEEN WITH AMBIT ENERGY FOR A WHILE AND I HAVE NO COMPLAINTS. PAY YOUR ENERGY BILL ON TIME AND YOU WILL BE FINE!

I have been an Ambit Energy customer since June of 2014. Great customer service and competitive rates. They also have an incredible referral program that any customer can earn FREE ENERGY credits up to the entire bill minus the applicable taxes. This is a monthly credit I have been enjoying since October of 2014.Feel free to call me to verify this information as accurate, but you won't because this website is bogus. Have a nice day. 214-205-0124

I have been so pleased with Ambit Energy since we became customers in the Fall of 2011. We had been with one of the largest retail companies in Texas for 34 years and I discovered that we were paying way too much for our electricity. I had to do something!! Right away we started paying less each month. After 11 months our light bill came over 70-80% lower! We now receive Free Electricity Credit every single month!! I am so thankful that God brought Ambit Energy to us!!!

I have been a customer with Ambit for 2 years now. They beat TXU price by almost half. I have had no issues with them and highly recommend them to any/all electricity users.

Consultants are top-notch! Never had an energy company that actually CALLS ME to make sure I renew at the best rate possible until I switched to Ambit Energy. If you want personal service, this is your company!

The absolute best company ever!!! Free Energy is the way to go! Travel Reward Points per kilowatt that I use!!! Thank you Ambit Energy

Ambit is the best energy service I have ever had. Straight forward, no teaser rates or hidden fees.

Savings are great and customer service is awesome!

I have been with this company for over 2 months, everything is great about the company and the service, have no complaints. Recommend it to everyone.

I have been an Ambit Energy customer for two years. They are so customer friendly and so reliable. Their Representatives are on top of things and they make sure I get the best rate with no hassle. The Rep checks rates when they change and gets me the best. No worries about all the advertising gimmicks and bait and switch.

I've had AMBIT for several years. My bill is always less than neighbors. The few times that I have called customer service, they were VERY Friendly and knowledgeable.

Really top notch service and prices !!

I have never had a problem. Customer service has always been very nice and helpful. My kWh price is always 0.05 cents.

This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is a billing company. Oncor is the actual provider but I call Ambit if I have a problem. Lightening struck at my house about 4:30 A.M.in Feb, 2018. Among other damage, my transformer was blown so all electricity was out. I called Ambit. Within hours they had Oncor out here and before nightfall, the transformer was replaced. Before signing up with Ambit, I had tried two other electric companies. I had billing issues with both with errors on my account. Since joining Ambit in 2011, I have not had one billing error. I have to be conservative, but my electric bills have been something to brag about. Thus I'm happy with Ambit Service.

Fantastic Eletric Company.....................

I am a Ambit customer in Illinois. I seen some of the reviews and wonder where in the world did this happen??? There is no contact, no fees, and you can opt out any time you feel you are not being treated right. I know Big Oil companies hire people to write bad and false reviews then tell you a "better" company to turn to. I am very happy saving 15 to 30% on my bill. Savings depends on time of year.

After comparing different companies, I decided to go with Ambit. Not only because they had the best rates, but they didn't charge a service fee (like Spark) or a $50.00 cancellation fee like Constellation. Hands down, they are the best.

What I found odd was, that many companies (including electricityrate. com, and ilenergratings. com), claim they provide us with the cheapest rates, but neither of these companies provided me with Ambit's rates. Why, when Ambit is cheaper than all the other companies they listed??? I have yet to get a response from either company on why they are misleading customers by being deceitful.

I was very happy camper with ambit .... love saving plan and it gives you option to earn free eletricity and gas service... we have ambit and love it .

Ive been a customer for over 2 years and have experienced not one problem with this company. Easy to switch and customer satisfaction is their main objective. Infact I have received an energy credit check every month for my supply just for reccomending them to others. So don't believe the ratings give them an honest chance to lower your electric or gas every month. There are no gimmicks, no contracts or any hidden fees.
Ive been completely satisfied and so have the people I've told.

Have had prices much better than my previous provider. Have been happy with service

I get a free energy credit every month.
No one else gives free energy. Refer 15 and get free energy!

Always receive quick help and knowledgeable responses

My experience has been good since moving to Ambit.

Best rates I've ever had! Friendly staff to help me switch. Explained deregulation thoroughly and sure enough, the bill rate was just as promised. I'll never switch companies!

After researching I've found that Ambit offers something no other company offers...fixed rates!!!!! That's right you pay the same low price all year long. And with 15 referrals, that sign up, you can receive a rebate check each and every month, month after month as long as you keep 15 people. No one else offers this!!!!!! Find an Ambit Consultant today, get signed up, and stop over paying for your electricity.

I have used other suppliers in the past and none have compared to what Ambit has done for me. I have a low fixed rate with no fees, contracts, or other hidden agendas. But the best part is the Free Energy check that I get in the mail every month to pay my supply bill. This company has the BEST pay it forward referral program I've ever seen. I helped my friends save and now Ambit sends me a monthly check! I wont ever go with anyone else!

I have been with Amnit now for two years and could not be happier! I have saved 30% over the last two years on my electric bill. Also this is the first time I have gotten a rebate from any company just for referrals of family and friends who would also love a free energy check . This is available to anyone who is a ambit Customer!!
I saved just over 500$ last year just in free energy checks. Ambit Rock

We qualify for their free energy program so nobody can beat the rate we get now. I am super happy!!

We love ambit energy. We get free energy program for referee 15 customers .... no other energy company has this. And they have great guarantee savings plan ... i would recommend ambit to all my famliy and friends ....

I have been with ambit for 10 years. No problems with company.. if I do have a with them they will hear. Ambit energy what's with all the extra charges.

Quick service

I used Ambit Energy when I lived in Dallas and really enjoyed the service I received. I also qualified for theirnfree energy program when I referred 15 people to the service. Now I'm in Austin and can't use the service BUT I was able to get the Free Energy credits transferred to my grandma in Houston who is still an Ambit Energy customer. That's so awesome!

I had been with TXU for thirty years when I started with them they were Texas Electric and a people company and after that length of time they told me they could offer me a 12.2 kwh with a two year contract, you would think after that many years they could do better then that. I sign with Ambit for 9.9 and they have been great.

I have been with Ambit for 6 months now and they have been great in their service, rate plans and their customer service. Haven't had any problems with their website or paying online.

No plan is free, but, this is excellent.

Ambit is number one in my book

Ambit has met all expectations. No complaints, friendly service, no issues. Rates are competitively priced and there has been no issues with service or billing.

I like the free electricity offer and the free travel. The consultant helped me sign up, and has kept in contact with me, which I enjoy. I am not a number, but somebody important. I never have had a problem with the billing, and saved myself over $82 a month, just by switching. My old company (Reliant)offered to match the rate I was getting, but I didn't want to stay with the company that could have offered me lower rates, and didn't.

We've had Ambit for a year and half. We were with TXU before that. Ambit has been wonderful! Switching companies was easy and I've never had any problems with billing. I want to sign another contract but am having trouble finding a way to do that on their website. Also, I want to use my reward points but am also having trouble using them on the website.

it okay for me

I have been a customer for 2 years and have been satisfied with product. The lights turn on when I flip the switch to 'on'. So no complaints there. Where there is a huge issue is the customer service. Since joining..I have called in to customer service 4 times for various non-critical issues. I have NEVER spoken to anyone. I always call during working hours. The recording always says 'we are very busy..you are next in line"..then plays horrible music over and over again. Each call last, on average 45 minutes. Waiting waiting and waiting. If you want to get your blood pressure up, have the need to get frustrated or yell..I would recommend calling Ambit Energy "customer service". What a JOKE.